Orders
When you place an order with us it will be deemed that you have read, understood, and agreed to these Terms & Conditions. If you are unhappy with any part of these terms and conditions, you should contact us, before placing an order, either by phone or by emailing enqueries@tuttidecor.co.uk or by post at the address given below.

By placing an order through our website you are making an offer to Tutti Decor to purchase the goods outlined in your order upon the terms described in your order.

When you place an order, we will require your name, email address, credit/debit card, phone, and address details. This information is required in order to process your request or inform you of acceptance of our order. A contact phone number is needed so that we can get in touch if there is a problem with your order. We may, unless you inform us otherwise, provide our couriers with your contact phone number in case they need to reach you to arrange the delivery of your order.

After placing an order online, we will provide you with confirmation that your order has been received but this is not confirmation that your offer to buy the items has been accepted. Our contract for the sale of our products will only exist once an order has been accepted, processed, and despatched to you.

Please note that we will not be able to meet any obligations as a result of the following reasons:

• If the product you ordered is out of stock
• We are unable to authorise your payment
• If it is identified that there is a product description or pricing error
• If customers do not reach any order criteria outlined in the Terms & Conditions
• If our delivery companies are temporarily unable to deliver due to exceptional conditions that are beyond our control including hazardous weather and accidents.

Please note that if you are paying by post, there may be occasions when items may sell out whilst the cheque is being cleared. Where this occurs, we will reissue a cheque for the amount.

Should there be an issue with your order; one of our sales team will contact you either by phone or email.

Please ensure that you check all items on receipt, as faulty or damaged items must be reported in writing within five working days of receiving the parcel. Claims reported after this period will not be accepted. Please report all claims to sales@tuttidecor.co.uk

Tutti Decor reserves the right to reject any offer of purchase by you at any point. Please note that whilst we will make every effort and reasonable care to keep your order details and payment secure, we cannot be responsible for any loss you may suffer if a third party procures unauthorised access to any information that you supply when accessing or ordering from the Tutti Décor website.

When placing an order you will automatically be added to our Catalogue mailing and email list. However should you wish to not receive mailings, please inform us and we will remove you from our Catalogue list. You can remove yourself from the Email list by amending your email preferences via the link at the bottom of each email.

Website and Catalogue Product Pricing & Descriptions
Every product bought is sold subject to its product description which outlines any further specific conditions that relate to that product including, without restriction, terms and conditions that regarding approximate delivery dates/times, warranties, after-sales support and guarantees.

We undertake all reasonable care to ensure that all the details, prices and descriptions of products in our catalogues and on our website are accurate at the time when they are either entered onto our system or printed. Whilst we endeavour to keep the website as up-to-date and accurate as is possible, they are subject to change from time to time. We do not give any warranty as to the accuracy or completeness of the information and cannot be responsible for any errors or omissions or for the results arising from the use of such information. Specifications and descriptions of products on this website and in the catalogue are solely to provide an approximate idea of the goods they describe and do not form part of the contract between you and us and are not intended to be binding. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.